BoyleSports Privacy Policy

We respect your privacy and are committed to protecting your personal data when you use our platform. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit BoyleSports Casino or use our sportsbook, casino, bingo, poker, and other services. At BoyleSports, we take data protection seriously, and we comply with all relevant data protection legislation, including UK GDPR and Gibraltar data protection law. By registering an account and using our services, you agree to the practices described below.

Who We Are

Our services are operated by BoyleSports (Gibraltar) Limited, part of the BoyleSports Enterprise Group, licensed by the UK Gambling Commission (licence 39469), the Gibraltar Gambling Commissioner (RGL 083 & 084), and GRAI Ireland (GRAI-0852-RB-26-0001). We have provided betting and gaming services since 1982, and our BoyleSports casino login portal, mobile app, and retail shops are all covered by this policy. When you create a BoyleSports account or search for "boyle sports login", "boyle casino login", or use our BoyleSports casino app, you can trust that your data is handled responsibly.

Information We Collect

We collect several categories of information to provide and improve our services, including when you register for a BoyleSports casino account, place bets, or claim a BoyleSports casino bonus.

• We gather identity and contact details, such as your name, date of birth, address, email, and phone number, during account registration
• We collect payment information when you make deposits or withdrawals, including card details, e-wallet data, and bank account information
• We record your gaming and betting activity, including games played, stakes, wins, bonus usage, and transaction history
• We track technical data such as IP address, device type, browser, and operating system when you access our BoyleSports casino app or desktop site
• We may collect verification documents to comply with KYC and anti-money laundering obligations
• We use cookies and similar technologies to understand how you interact with our website and services

How We Use Your Information

We at BoyleSports use your personal data for a variety of legitimate purposes connected to running our sportsbook and BoyleSports casino operations.

• We use your data to verify your identity and age, ensuring compliance with licensing requirements
• We process your information to manage deposits, withdrawals, and other payment transactions
• We use your details to administer our loyalty program, free spins offers, and promotional campaigns such as Drops & Wins
• We analyse your activity to detect fraud, prevent money laundering, and protect the integrity of our platform
• We may contact you with marketing communications about our welcome bonus, acca rewards, and other offers, where you have given consent
• We use data to support responsible gambling tools, including deposit limits and self-exclusion requests

Legal Basis for Processing

Our processing of your personal data is based on several legal grounds. We process data where necessary to perform our contract with you, such as when you open a BoyleSports account or place a bet. We also process information to comply with legal and regulatory obligations imposed by our licensing authorities. In some cases, we rely on your consent, for example when sending marketing emails about our BoyleSports casino bonus offers. Finally, we may process data based on our legitimate interests, such as preventing fraud and improving our services.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in limited circumstances necessary to operate our business.

• We share data with payment processors to facilitate deposits and withdrawals via Visa Debit, Mastercard, Skrill, Neteller, PayPal, and other supported methods
• We share information with regulatory bodies and law enforcement where required by law
• We work with identity verification providers to confirm your age and identity
• We may share data with marketing partners, only where you have provided consent
• We share data with game providers such as Playtech, Pragmatic Play, Play'n GO, Blueprint Gaming, and Hacksaw Gaming to the extent necessary to provide our 5,000+ games

Cookies and Tracking

Our website and BoyleSports casino app use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. Here at BoyleSports, we provide cookie settings that allow you to manage your preferences, though disabling certain cookies may affect the functionality of our services, including live chat support and personalised offers.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal and regulatory obligations. Typically, we keep account and transaction records for a minimum period required by gambling regulators, after which we securely delete or anonymise your data unless a longer retention period is required by law.

Your Rights

You have a number of rights regarding your personal data when you use our BoyleSports online casino services.

• You can request access to the personal information we hold about you
• You can ask us to correct any inaccurate or incomplete data
• You can request erasure of your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including marketing
• You can withdraw consent at any time where processing is based on consent
• You can request data portability where technically feasible

To exercise any of these rights, you can contact our support team via live chat, available 24/7, or by emailing care@boylesports.com.

Data Security

We implement robust technical and organisational measures to protect your information, whether you access our services through the BoyleSports casino login, our mobile app, or our desktop platform. Our systems use encryption, secure servers, and access controls to minimise the risk of unauthorised access, loss, or misuse of your data.

International Transfers

As part of the BoyleSports Enterprise Group, operating across the United Kingdom, Ireland, and Gibraltar, we may transfer your data between these jurisdictions. Where we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services, including sports betting, our BoyleSports casino, bingo, poker, and other gaming products, are strictly intended for individuals aged 18 and over. We do not knowingly collect data from minors, and we employ age verification checks to prevent underage access.

Responsible Gambling and Your Data

We use certain data processing to support responsible gambling, including monitoring account activity for signs of problem gambling and providing self-exclusion tools. If you have concerns about your gambling behaviour, we encourage you to reach out to our support team for assistance.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and we encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact our customer support team via live chat, available 24/7, or by email at care@boylesports.com. We are here to address any concerns regarding your privacy when using BoyleSports.